How Les Mills CLUBCOUNT™ works.

Simply head to the CLUBCOUNT™ homepage and you’ll find a dashboard where you can view how your Group Fitness operation is performing – in real-time – at a glance. From there, choose to run reports, enter attendance data and create or publish a timetable.

Timetabling

With CLUBCOUNT™, timetabling is quick and easy with access available 24/7. How far you push CLUBCOUNT™ is up to you. You can set a target for every class you have, load all your programs and accommodate any number of instructors and studios.

Then you can edit your timetable whenever you want. For example, you may need to add or remove a class or update instructor details.

And it’s simple to plan timetables in advance – timetables for next season or for your next big Group Fitness event. Just copy your existing timetable and add and delete programs as you need. Alternatively create a new timetable!

Designing a smart-looking timetable which promotes your Group Fitness offering effectively is simple. There are numerous ways to customize your look and feel – colors, logos, layout, headings, fonts and images. All it takes is that you choose what you want, when you want it. These can then be published to a high-resolution PDF so you or your external printer can produce your timetables on demand.

Creating timetables for the web is simple and you can publish multiple schedules in real-time to the Internet. Easy!

To find out more watch the Webinar Here

Attendance

Enter attendance data in moments. All you have to do is enter your class numbers and then CLUBCOUNT™ will have everything it needs to report on Group Fitness performance in a blink.

If you don’t want to run a report immediately, just have a look at any week’s attendance and target data on screen and spot how classes are performing so you can adapt your growth strategies rapidly as required.
 
To find out more watch the Webinar Here

Reporting

With CLUBCOUNT™ you can focus your resources to drive growth based on quality reporting that is available at the click of a mouse. CLUBCOUNT™ will report on a whole range of information from overall attendance trends, class-by-class numbers, instructor performance, rankings and more. Below are examples of the reports offered by CLUBCOUNT™ and a brief overview of how each one will be useful.

1. Total Group Fitness attendance
Review your total Group Fitness attendance trend over time. This will provide you with a great benchmark from which to plan future attendance goals. 

2. Total Group Fitness attendance against target
Check how Group Fitness is performing against targets, so you can plan your growth strategies as required.

3. Total Group Fitness attendance against capacity
Understand your Group Fitness efficiency by comparing your Group Fitness attendance to maximum class capacity. This will identify, firstly if you are increasing or decreasing your capacity usage over time and secondly, how much spare capacity you have available on your existing timetable to support planned attendance growth.

4. Average attendance per class for whole timetable
Find out if your average attendance per class across your whole timetable is improving over time. Also use this information to benchmark if individual classes are performing above or below average class attendance and then prioritize which classes may need help to increase their numbers.

5. Individual class attendance against target
Identify which classes, programs and instructors are underperforming as well as those which are doing especially well. Then allocate your resources to classes that need assistance to maximize class numbers and note top performers that will help accelerate attendance growth.

6. Individual class attendance against capacity
Use this report to identify which classes aren’t performing as well as expected when compared to maximum capacity. Any classes which aren’t operating as anticipated may need extra attention and resources to increase attendances.

7. Total attendance per program
Identify the relative strength of all, or selected, programs and then note if program attendance trends are growing or declining over time. Then you will know which programs may need additional resources to reverse disappointing performance.

8. Average class attendance per program
You can evaluate program attendance trends further by noting how many people on average are attending classes for each individual program. As a result you can review if average class attendance per program is increasing or decreasing over time, so you can apply the right resources to create growth.

9. Number of classes per period
This report shows you if you are expanding, maintaining or reducing the size of your Group Fitness offering over time.

10. Individual class attendance for rankings – Actual and Adjusted
Rank your top-performing instructors and publish them. By recognizing your ‘top 5’ or ‘top 10’ instructors monthly or quarterly you will find that friendly competition between teachers will help to foster ongoing attendance growth.

11. Average actual attendance per time-slot
Identify which are your peak, shoulder and off-peak time-slots and then create strategies for growth so you can expand the number of peak time-slots on your timetable.

12. Percentage of total club attendance delivered by Group Fitness
Calculate the contribution of Group Fitness to your total club attendance as an ongoing measure of your success.

Support for CLUBCOUNT™

Les Mills CLUBCOUNT™ includes audiovisual tutorials which guide you through the key features of application. The software will have you timetabling and maximizing profits in no time!

But if you do run into the occasional roadblock, there’s also a complete range of FAQs and Help available on Les Mills CLUBCOUNT™. And, of course, you can also get in touch with your agent for help.

Hear what Clubs have to say about CLUBCOUNT™

Read club testimonials now. If you have further questions about CLUBCOUNT™ that are not answered in this information watch our recorded Webinar Here.

So what are the next steps?

To strengthen your numbers with CLUBCOUNT™, just contact your local agent.