Frequently Asked Questions

  1. How do I get Les Mills at my club/ facility?
  2. How do I get my club to take on Les Mills? / I’ve moved and the clubs in my area do not have Les Mills?
  3. How much does it cost?
  4. How does the licensing arrangement work?
  5. Are there any other set-up costs?
  6. How many barbells / steps / cycles will I need for my club?
  7. How much does equipment cost?
  8. How do I become a LES MILLS® instructor? / How do my instructors become Les Mills certified?
  9. What does it cost to become a LES MILLS® instructor?
  10. I don’t currently have any LES MILLS® instructors, how do I find them, can we still take the program(s)?
  11. How will LES MILLS® programs help me to attract new members?
  12. How will LES MILLS® programs help me to keep my existing members / improve my retention rate?
  13. We are not a health club but are still interested in offering LES MILLS® programs at our facility, is this possible?
  14. Which LES MILLS® program(s) should I start with?

Got Questions?



1. How do I get Les Mills at my club/facility?

The LES MILLS® System includes world-class pre-choreograhed programs refreshed each quarter, comprehensive instructor training, access to management tools and resources, as well as award-winning marketing materials to help you attract and retain more members. To become a LES MILLS® licensed facility get in touch with Les Mills West Coast now or fill in the SIGN UP NOW form and we’ll contact you.

Once you have signed a licensing agreement it typically takes about 60 - 90 days to get the programs up and running in your facility. You'll work with one of our Customer Experience Managers to help promote the programs to your members, get your instructors trained and give them time to learn the choreography and you and your team prepare for launch.

2. How do I get my club to take on Les Mills? / I’ve moved and the clubs in my area do not have Les Mills?

You’ll need to get your Club Manager/Owner to  get in touch with Les Mills West Coast  to find out more.

See also How do I get Les Mills at my club/facility?

3. How much does it cost?

There is a monthly licensing fee associated with running LES MILLS® programs at your facility and the cost will vary based on the number of programs you take on. Get in touch with Les Mills West Coast to find out how much monthly licensing fees will be for your facility.

If your faciltiy is not on the West Coast, please contact your Les Mills local distributor .

4. How does the licensing arrangement work?

Once you sign up to take on your LES MILLS® program(s) you will pay a deposit of your first month’s license fee. Monthly billing will start on the date that you and your Business Consultant agree when you sign your LES MILLS® agreement.

If you wish to cancel your license agreement you can do so at any time, simply by getting in touch with your local Les Mills distributor  to let them know. Your notice period will be listed in your license agreement.  

5. Are there any other set-up costs?

Instructors need to be trained and certified to deliver the LES MILLS® programs. There is a cost involved and some facilities choose to pay on behalf of their instructors. See  What does it cost to become a Les Mills instructor? for more info

Depending on what program(s) you’re implementing you may also need to purchase equipment for the class. If you're bringing on BODYPUMP®, BODYSTEP®, the LES MILLS GRIT™SERIES small group training, RPM®, CXWORX™ or BODYVIVE® you should talk to your Business Consultant about cost-effective options to purchase equipment or check out  How many barbells / steps / cycles will I need for my club? and How much does equipment cost? for more info.

6. How many barbells / steps / cycles will I need for my club?

The number of barbells / steps / cycles that you require will depend on your studio size. For all LES MILLS® programs (other than RPM®) we advise allowing 43 ft² (4 m²) per person. For RPM® we suggest allowing a space of 21 ft² (2 m²) per bike. These recommendations will make a class comfortable but enable you to always squeeze a few more in, if necessary.

7. How much does equipment cost?

BODYPUMP® and LES MILLS GRIT™SERIES  - Les Mills recommends using the LES MILLS SMARTBAR™, the latest revolution in barbell equipment. The LES MILLS SMARTBAR™ is a great addition to your facility, as the innovative design allows it to be used for Group Fitness, Small Group Training and Personal Training. Check out www.lesmills.com/smartbar for more information. 

RPM® - Les Mills recommends the BODY BIKE stationary cycle range because of the quality construction and the contribution to a great cycling experience that these cycles provide. For more information see BODY BIKE www.bodybike.dk

For equipment for other programs including CXWORX™, BODYSTEP® and BODYVIVE®, contact Power Systems®, Les Mills' preferred equipment provider, at www.powersystems.com/lesmills

8. How do I become a LES MILLS® instructor? / How do my instructors become Les Mills certified?

To become a certified LES MILLS® instructor, you'll need to successfully complete a 2-day initial training module and assessment for each program you're going to teach. Don't worry, we'll be there to help you through the process! Check out www.lesmills.com/becomeaninstructor for more information and to sign-up for an intial training near you.

If you're a facilitiy looking to find new instructors to teach LES MILLS® programs, get in touch with Les Mills West Coast .  

See also What does it cost to become a LES MILLS® instructor?

9. What does it cost to become a LES MILLS® instructor?

Every initial training for a LES MILLS® program is $290, including video assessment and your first release kit. To find out more about becoming a LES MILLS® instructor check out www.lesmills.com/becomeaninstructor

See also How do I become a LES MILLS® instructor?

10. I don’t currently have any LES MILLS® instructors. AM I STILL ABLE TO LICENSE the program(s)?

Yes! One of the great things about LES MILLS® programs is that, as they are pre-choreographed, you’re not limited only to instructors who are able to can create their own choreography to music. This, coupled with our world-renowned instructor training, makes securing a full team of star instructors simple.

When you become a Les Mills licensee you work with a Customer Experience Manager who give you the tools to recruit a strong team of instructors. Find out more about how to become a LES MILLS® instructor or get in touch with Les Mills West Coast for more information.

11. How will LES MILLS® programs help me to attract new members?

By partnering with Les Mills you’ll be able to grow your membership base through member referral and Group Fitness events.

Satisfied Group Fitness members tend to refer new prospects at a rate three times greater than any other member types. Additionally, 74.7% of Les Mills participants are “very likely” or “extremely likely” to recommend a friend join their club than those who don’t do Group Fitness (67.4%). If you want to find out specifically what Group Fitness referral could be worth to your facility see our Acquisition Calculator .

With new music and choreography released every quarter, LES MILLS® programs also provide the perfect opportunity to host Group Fitness events. As part of our Group Fitness Management system we provide you with a step-by-step guide to hosting successful events at your facility - whether you have little to no budget or want to stage grand, large-scale events. You’ll also have access to world-class marketing materials, such as posters and guest passes, which will help you draw in your members and get them to bring their friends and family too! Research from around the world shows that, on average, facilities can attract 10-20 new members per quarter by using these tools to stage successful re-launch events.

12. How will LES MILLS® programs help me to keep my existing members / improve my retention rate?

Research indicates that improving the average number of visits per week a member makes by just one will lead to a 3% increase in a facility’s retention rate. Research commissioned by IHRSA and undertaken by American Sports Data shows that on average freestyle Group Fitness participants attended approximately 0.9 times per week. Research commissioned by Les Mills shows that on average LES MILLS™ Group Fitness participants attend 3.4 times per week. With this in mind, it’s clear that members attending LES MILLS® programs are more likely to stay with you for longer.

Additionally, LES MILLS® participants have more intention to renew their membership than those who don’t do Group Fitness (72.2% compared to 63.4%). 65.7% of LES MILLS® participants believe that Group Fitness is an important motivator in keeping them at the club long-term and 71.8% are “very likely” or “extremely likely” to continue working out with LES MILLS® in the next 12 months.

13. We are not a health club but are still interested in offering LES MILLS® programs at our facility, is this possible?

Yes! As all LES MILLS® programs are provided via a licensing agreement they can be (and are currently being) run at a range of facilities including YMCAs, colleges and universities, wellness centers, spas, military bases and churches. Get in touch with Les Mills West Coast to get LES MILLS® programs in your facility today.

14. Which LES MILLS® program(s) should I start with?

The first LES MILLS® program(s) you choose to launch should depend on the current demographic of your facility and/or the demographic you are looking to attract. One of our Business Consultants can help you to decide which program(s) will be best for your facility, so get in touch with us today.

For more information on our Group Fitness and Small Group Training solutions click here