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    VIRTUAL FAQS

    General FAQs
    • Once you sign up to LES MILLS Virtual, you will receive an email with your login details to set up a LES MILLS Virtual Scheduler profile. The scheduler online portal is powered by CLUBCOUNT™ where you schedule content on your Virtual App.

    • Classes are updated quarterly* so they're fresh and you always have a range of options available. More options will be added to the range over time.

      *BTM is three times annually.

    • Our recommendation is a minimum of 25 classes per week, refer to our implementation guide for Global insights to our scheduling approach.

    • The best way to understand LES MILLS Virtual is to experience it, so get your team to try a class together! We also suggest running an introductory workshop to cover product knowledge and training drills for your team. Your local Les Mills team will support you through the launch process within your facility.

    • Les Mills Virtual classes provide participants with proper safety and technique instructions. Within your facility you should complete your own risk assessment and put in protocols to satisfy your own standards of operation you’re your local market and studio conditions. There are also Virtual Beginner classes available for each programme.

    • You will receive Les Mills marketing materials to use in your club; refer to our implementation guide for all marketing and comms strategies. All materials are available through the LES MILLS online marketing portal Brand Central.