Music

What is Digital Autoship?

Digital Autoship is the cheapest and quickest way to pay for and access your new Les Mills Releases when they become available. Click here for more information.

https://www.lesmills.com/uk/instructors/digital-autoship/

How do I sign up for Digital Autoship?

Log Into your Instructor Portal account here https://lesmills.secure.force.com/instructorportal/Login

Set up your card details on your account by clicking on MY ACCOUNT, ACCOUNT SETTINGS, VIEW BILLING INFO.

Tick the Subscription Default button against the card you want to use and save the details.

Go back to the Certifications page and Click on SUBSCRIBE TO AUTOSHIP against all of the Certification(s) you would like to set up on Autoship.

How do I unsubscribe from Digital Autoship?

Please email the Support Services Team here lmuk.instructor@lesmills.com with details of the Certifications you would like to take off Autoship.

How can I purchase back releases for my Les Mills certifications?

Log Into your Instructor Portal account here https://lesmills.secure.force.com/instructorportal/Login

Go to Releases, Buy Releases where you can select and purchase any available back releases.

How can I purchase PPL free music?

We require an email from your club confirming that you will be delivering classes for them and that they require you to use PPL Free Music. The confirmation email needs to be sent to lmuk.instructor@lesmills.com where a member of the Support Service Team can set this up.

How much does my Les Mills release cost?

Digital Autoship Prices:
All Programmes £27.50 except LES MILLS GRIT SERIES £39.99

One Off Release Purchase:
All Programmes £29.99 except LES MILLS GRIT SERIES £45.00

Portal

How to log into your Instructor Portal?

Click on the following link to access the Home Page of the Instructor Portal. https://lesmills.secure.force.com/instructorportal/Login

Enter your email address and Password that you created for your Instructor Portal account.

How to reset your Les Mills Instructor Portal account password?

Click on the following link to access the Home Page of the Instructor Portal. https://lesmills.secure.force.com/instructorportal/Login

Click on Forgotten Password and follow the Instructions to reset your Password.

How do I update my details on the Instructor Portal.

Click on the following link to access the Home Page of the Instructor Portal.
https://lesmills.secure.force.com/instructorportal/Login

Once you have logged into your account click on My Account, Account Settings to make changes to your details, then save the details.

How do I place my certification(s) on hold.

Click http://bit.ly/Onholdagreement to access and download a copy of the On-Hold Agreement. Fill this in, sign it and send it back to lmuk.instructor@lesmills.com so that we can place your Certification(s) On-Hold.

How do I take my certification(s) off hold.

It’s great to hear that you are ready to return to teaching classes. Please email lmuk.instructor@lesmills.com and let us know which programme(s) you would like to take off hold.

Online transactions not yet activated

It’s likely that you are trying to make a purchase using an i-pad or mobile device. Please access your Instructor Portal on a Laptop or PC and use Google Chrome as your web browser to make the purchase. If the problem continues to persist try clearing your cookies and attempting the purchase again

Les mills app

What is the Les Mills Releases APP?

The Les Mills Releases APP is a tool designed to help Instructors learn releases. It’s where Instructors can also access release specific education.

How to log In and access the Les Mills Releases APP?

Download the Les Mills Releases APP from the appropriate App Store for your mobile device that you want to put the APP on and open the App on your mobile device.

Enter your email address and Password. (This is the email address and Password that you use to log into your Instructor Portal, do not create a separate account)

You will receive a message saying a 6-digit code will be sent to your email address, click continue and then check your email for the code. Put the code 6-digit code in, read and accept Terms & Conditions. Once you accept a message will display to let you know the APP is fetching your releases.

Having trouble accessing the Les Mills Releases APP

Remove the APP from your device and re-upload from the appropriate store to see if this fixes your issue for you. If your issue persists please contact the office on 0207 264 0200 where a member of the team can look further into this with you.

Assessments

How can I send you my Les Mills Assessment?

Log into the Instructor Portal https://lesmills.secure.force.com/instructorportal/Login Click on the Certification you are sending the assessment in for, then click on SUBMIT YOUR VIDEO and follow the Instructions to upload your assessment.

I cannot upload my Les Mills assessment via the Instructor Portal?

Contact lmuk.instructor@lesmills.com and request an Egynte link. Click on the link provided to upload your assessment.

How long does my assessment take to be marked?

Once your assessment has been assigned you will receive your result and feedback within 14 days.

My assessment is in IQA, what does this mean?

IQA stands for Internal Quality Assurance. This is our way of reassuring Instructors that they are receiving the correct result and feedback to the highest standard possible, allowing you to develop as a Les Mills Instructor. IQA doesn’t affect the time it takes for an assessment to be marked, we always aim to have IQA completed and your result released to you within 14 days.

How much does my resubmission fee cost / how do I pay this?

A resubmission fee costs £25.00. Please contact the Support Services Team on 0207 264 0200 to make the payment.

How many attempts do I get to submit my Les Mills pass pending assessment?

For a Pass Pending One Track Submission you have 3 attempts to Pass.

How many attempts do I get to Submit my Les Mills full certification assessment?

You have 3 attempts to Submit your full assessment for Certification. The timescale to complete your 3 attempts is 6 months from your Initial Module Training.

I want to appeal my assessment result

Click http://bit.ly/appealsdoc to access and download the LMUK Appeals Document. Fill in the form and email it back to lmuk.instructor@lesmills.com

I want to apply to be an assessor for Les Mills

To apply to be an assessor for Les Mills you will require an assessor Level 3 award and be actively teaching Les Mills Programmes. Please email lmuk.certifications@lesmills.com for more details. Please note that being considered for the assessor team is based on business needs.

Training

Do I need a level 2 pre-requisite qualification to become a Les Mills Instructor?

The Level 2 Exercise to Music or Gym qualifications are a prerequisite for employment for the majority of employers in the Fitness Industry.

Instructors will also need a Level 2 qualification to gain entry onto CIMSPA or the Register of Exercise Professionals.

The Level 2 Exercise to Music qualification teaches Instructors to design and deliver their own sessions.

Les Mills programmes are pre-designed. On Initial Module Training we teach Instructors everything they need to know to deliver our pre-designed programmes to ensure participants get safe, results driven and exciting workouts based on scientific research and the most up to date music.

In order to gain employment in the Fitness Industry, Les Mills strongly recommends that Instructors achieve the Level 2 qualification. This can be achieved before or after the Les Mills Programme.

How old to I need to be to train as a Les Mills Instructor?

You need to be minimum 18 years of age on the date of training.

How do I become a Les Mills Instructor?

Create an account here by Logging into the Instructor Portal https://lesmills.secure.force.com/instructorportal/Login

Once logged in, click on Events Tab and select the Programme you want to train in, the date of training you want to do, put this into your basket and follow the Instructions to pay for the training.

How much does it cost to book training?

Initial Module Training costs £350. The Instructor Journey ticket price includes AIM1, which is completed once you become a Certified Instructor.

I have AIM1 included as part of my training package, how do I book this?

Once you have Certified in your programme have a look at the AIM1 dates here https://www.lesmills.com/uk/instructors/instructor-training/ and when you find one contact the office on 0207 2640200 to get booked on.

How much does AIM1 cost?

Aim1 costs £80. You can book your ticket by logging into your Instructor Portal Account https://lesmills.secure.force.com/instructorportal/Login

Click on Events and select the AIM1 you want to book onto, put this into your basket and follow the Instructions to pay for the training.

How much does AIM2 cost?

Aim2 costs £175. You can book your ticket by logging into your Instructor Portal Account https://lesmills.secure.force.com/instructorportal/Login

Click on Events and select the AIM2 you want to book onto, put this into your basket and follow the Instructions to pay for the training.

Booking a quarterly workshop

To book a Quarterly Workshop log into your Instructor Portal here https://lesmills.secure.force.com/instructorportal/Login

Click on Events Tab and Select Quarterly Workshops from the options available. From there you can book your sessions.

I want to cancel my training, can I get a refund?

Please contact the office on 0207 2640200 or email lmuk.instructor@lesmills.com to discuss the refund / transfer options available.

Can I want to transfer my training date?

Please contact the office on 0207 2640200 or email lmuk.instructor@lesmills.com to discuss the transfer options available.

#transfer #training #attend

How can I find out more information about a Les Mills programme?

You can find out more about all of our Les Mills Programmes by clicking on this link https://www.lesmills.com/uk/workouts/all/

Where can I get a copy of the PAR-Q form to fill in ahead of training?

Click http://bit.ly/parqform to access and download a copy of the PAR-Q. Fill this in, sign it and send it back to lmuk.instructor@lesmills.com ahead of your training.

Les Mills UK & lifetime partnership

For more details on Les Mills UK Partnership with Lifetime Training please visit https://www.lifetimetraining.co.uk/fitness-courses/courses/les-mills/

Les Mills UK & fitness Scotland partnership

For more details on Les Mills UK Partnership with Lifetime Training please visit https://www.ftscotland.org/les-mills/