Why did the autoship dates change?
As facilities around the world are reopening we want to welcome instructors and members back with welcome arms through being United in a global celebration of fitness. From September 19th, across the world, clubs will be hosting events to welcome members back. To help ensure all instructors can participate with their clubs we moved autoship up to give enough time to learn the new release.
My facility has reopened, can I still skip Q3?
Skip a release is meant to provide flexibility for those that are not actively teaching. If you are currently teaching or subbing you should be teaching the most current release.
My facility is still closed, can I stream the United release?
You can stream the United release through your facility if they have the proper livestream licensing in place. You may need to use covers depending on the licensing requirements for your country. Please note, this must be through your clubs closed platform and cannot be done on individual instructor pages.
Why is there no release #?
The new masterclass releases were filmed during lockdown and feature 400 of the world’s top Les Mills Instructors. This special release is labelled the Les Mills United Release and will not feature any release numbers.
How does Skipping Q3 releases impact my compliance?
Skipping Q2 and/or Q3 will not count against your compliance requirement. If you are about ready to go inactive you will stay active and you will still be able to go on hold in the future.
How will skipping Q2 and/or Q3 impact my ability to go on hold in the future?
You will still be able to go on hold in the future if you are pregnant, injured or not actively teaching.
My facility furloughed me, can I still purchase the United release with no active affiliation?
We understand that many instructors have been furloughed or laid off at this time. You can still purchase this release. We hope that you will be back to teaching soon and that this is just a small pause in your affiliation. If you need help finding a new facility to teach with, check out the question below on how to find facilities in your area that are hiring.
My club usually buys my release, can I purchase on my own?
Yes, if your club is not purchasing your release you can still purchase the release. Just make sure to update your billing information before the autoship run date. If you do not get your billing information updated you can still purchase the release through the releases store.
My club typically buys releases on my behalf, but has chosen to skip this release, will I be charged?
If your club is not purchasing your release and your billing information is up to date, you will receive and be charged for the Q3 United Release. If you do still want the Release, just make sure billing information is up to date in the Portal before the Autoship Run date. If you would prefer to skip the Release, make sure you follow the instructions on how to skip the Release, before the Autoship run.
Can I skip the release for now but purchase later?
Absolutely, the release will be available in the releases store for purchase after autoship. Each release stays available for 2 years
How do I find out if my UNITED picture was used?
We are still processing the vast amount of images submitted from our community of more than 140,000 Instructors. A selection of instructor image submissions will appear throughout the United campaign across our global platforms. Talent submissions used will not be directly notified.
Why are some countries offering skip a release while others are not?
Each country is at a different stage of reopening. For countries where health clubs are still closed we want to offer instructors as much flexibility as possible. For countries that have reopened we encourage instructors to purchase the latest release to welcome members back. We also hope you and your facility will be to be part of the UNITED event on September 19th. Of course, if you are not teaching you can still put your certification on hold up to 6 months, if you have not previously been on hold in the last 12 months.
How do I find facilities in my area that are hiring?
Click on YOUR FACILITIES and you'll see a list of facilities in your area with the programs that they offer. Those hiring will have a red flag that says HIRING. Please be sure to also mark yourself as available to teach by going to ACCOUNT SETTINGS and click the box that says "I'm available to teach".