LIVESTREAMING FAQs

General

Why haven’t we been able to livestream releases until now?

Why haven’t we been able to livestream releases until now?

We made the Les Mills Original options available so that there was some Les Mills content to teach during lockdown while we worked through a solution to enable clubs to livestream our regular LES MILLS Programs.

Can I livestream a workout once my club is open?

Can I livestream once my club is open?

You can livestream a live class when your club is open if you follow a few clear guidelines. If you are using cover music for livestreaming, you will need to use cover music for the workouts you livestream. If your class participants are going to be filmed, you will need to gain their permission and show them where in the room they can stand if they don’t want to be on a livestream.

Who can livestream Les Mills classes?

Who can livestream Les Mills classes?

The rules around a livestream class is the same as for a live class. It needs to be taught by an active, certified Instructor in that specific Les Mills program on behalf of a club licensed for that Les Mills program. Unlike the live class, the Instructor does not need to be inside the club, but you do need to livestream through a club account.

Can we livestream a Les Mills workout out to everyone? Or does it need to be restricted to my club members?

Can we livestream a Les Mills workout out to everyone? Or does it need to be restricted to my club members?


Les Mills workouts should only be available to your clubs registered members (or select groups of people) and should not be broadcast to the general public. This means that most of your livestream workouts should be current members, or participants paying on a casual basis. You can livestream to non-paying participants for member acquisition activities in the same way you would do a club open day, but this needs to be with registered participants or small groups.

What if my club is already set up with another platform? (Not Zoom)

You recommend Zoom as the platform to use to stream classes. What if my club is already set up with another platform?

We recommend Zoom as many clubs, Instructors, and participants will be familiar with Zoom, and it has some great features. You can use the livestream platform that works best for your club. You just need to make sure you are adhering to the terms of use for that specific platform.

Can we save our livestream classes for people who can’t make the specific time?

Can we save our livestream classes for people who can’t make the specific time?


No, livestream classes cannot be saved for any length of time.

Why have you been able to livestream through LES MILLS OnDemand before we could livestream in clubs?

Why have you been able to livestream through LES MILLS OnDemand before we could livestream in clubs?


Weve done a small number of livestream tests on LES MILLS OnDemand, using cover music and our Program Directors based in Auckland, New Zealand. It was done to test out how to best approach livestreaming. Many of the recommendations we make in the livestream guide have come from these learnings.

MUSIC

Who do I contact to get the livestream music license?

Who do I contact to get the livestream music license?


Each club is responsible for obtaining the necessary licenses to live stream classes in their country. Clubs should get in touch with the relevant Performing Rights Organization (PRO) that represents the songwriters/publishers in their country to find out about the licenses required. Clubs will already have a licence from their PRO for the use of music in live/virtual classes in their clubs.

How do I know if I need to use cover music for my livestreams?

How do I know if I need to use cover music for my livestreams?


Cover Music is available to all instructors/clubs for live streaming. Les Mills cannot authorize the use of Original Artist Recordings in livestreaming. In some countries local Performing Rights Organization for sound recording rights may be able to provide licenses to clubs to use Original Artist Recordings and you will need to make your own enquiries to find out if this is possible in your country. This is not an option in the USA or when using social media platforms, due to content blocking technology.

Why do we need to get additional music licenses?

Why do we need to get additional music licenses?

Clubs will have a licence from their Performing Rights Organization (PRO) to play the music in a live/virtual classes in their clubs. However, a licence is required from the PRO for the online activity of livestreaming, unless the club uses a social media platform that is already licensed in their country.

Do instructors need to pay extra for cover music?

Do instructors need to pay extra for cover music?


If an instructor has purchased an original release, they will shortly be able to download the related cover music file from the Instructor Portal at no extra charge. This is to help instructors and clubs to get set up with livestreaming.

My program doesn’t have cover music available. Does this mean I can’t livestream?

My program doesn’t have cover music available. Does this mean I can’t livestream?

If you are using cover music for livestreaming, you unfortunately will not be able to teach a program that does not have cover music available.

To begin with, we will have cover music available for BODYBALANCE™/BODYFLOW®, BODYPUMP, BODYCOMBAT, BODYATTACK, CXWORX, RPM, SH’BAM and BODYSTEP. After that, we will look at having cover music available for LES MILLS BARRE, LES MILLS SPRINT and LES MILLS GRIT. At this time, we will not be providing cover music for BODYJAM or LES MILLS TONE. Also, due to the way we needed to film the Q3 releases during lockdown, there will be no Q3 cover music available for BODYSTEP™ or SH’BAM.

Why are you giving some cover music away for free?

Why are you giving some cover music away for free?

Instructors have had to pay for cover music up until now.
We understand that some Instructors have needed to purchase both original release kits and cover kits up until now due to the different facilities they teach in. As more instructors will need access to cover music for livestreaming, we wanted to build in a process for this to be easily accessible. It is important to note that this is not a full kit – it is only the cover music file for those who have already purchased the original release and does not include the Masterclass.

Why don’t BODYJAM and LES MILLS TONE have cover music available?

Why don’t BODYJAM and LES MILLS TONE have cover music available?

Due to the nature of the programs, BODYJAM or LES MILLS TONE have a much larger number of songs per release. Unfortunately, we're not able to create covers for all the songs we want to be able to use.

CLUBS

Are any changes required to my club agreement with Les Mills?

Are any changes required to my club agreement with Les Mills?


Yes, the current club agreement does not cover the livestream of Les Mills workouts. If you would like to livestream Les Mills classes, you will need to read the additional terms provided by your local Les Mills team.

Can I livestream all Les Mills workouts, or only ones I have a program license for?

Can I livestream all Les Mills workouts, or only ones I have a program license for?


The rules around a livestream are the same as for a live workout. You can only livestream programs that you have a license for, and you need to use a certified Les Mills instructor.

Can we charge our members extra for the livestream classes?

Can we charge our members extra for the livestream classes?


Yes, this is totally up to you. If your club is closed and members are not currently paying, you could create an ‘at home’ membership or offer these classes on a pay-per-view basis. There are a number of platforms that can help you with this if needed, such as Move or MindBody.

Is Les Mills going to charge us extra on top of our program license fees?

Is Les Mills going to charge us extra on top of our program license fees?


To help clubs get set up for livestreaming during this time, we will not be charging any additional fees for the first three months. The cost after this is dependent on each market, and should be discussed with your local Les Mills team.

Can we livestream to all clubs that belong to our chain?

I want to do one livestream for my club chain, but not all the clubs have a Les Mills license. Can we livestream to all clubs that belong to our chain?


If you want to livestream centrally to cover all the clubs in your chain, you are able to do that without all the individual clubs having a Les Mills license. However, if you want to do club specific livestreams then each club will need to have a Les Mills license.

How do I update my Club Portal preferences so instructors know I'm hiring?

  1. Log into to your Club Portal account
  2. Click into the 'Programs' tab - all of your licensed programs will be listed here
  3. On the far right column check your hiring status for each program and that's what Instructors will see on their portal

INSTRUCTORS

Do I have to be certified in the program to teach the livestream workout?

Do I have to be certified in the program to teach the livestream workout?


Yes, as with live classes, you are only able to teach programs that you are certified in. As livestreaming is a new addition for Les Mills, you will need to read the additional terms provided by your local Les Mills team.

Can I livestream on my own if I no longer work for a club?

Can I livestream on my own if I no longer work for a club?


Unfortunately not at this stage. As with live classes, any livestreamed Les Mills workouts need to be done with a licensed club and should only be done for the specific programs the club has licenses for.

Will I be able to access cover music for my previously purchased back releases?

Will I be able to access cover music for my previously purchased back releases?


Cover music files will be available to download for releases purchased from Q1 2020. We are working on getting additional cover music available and will update you as soon as possible.

If I don’t own a back release, could I still purchase the cover version?

If I don’t own a back release, could I still purchase the cover version?

Yes, this is something we are working on making available for Instructors and will let you know when this is available.

Can I livestream while my club isn’t open and I’m furloughed?

Can I livestream while my club isn’t open and I’m furloughed?

You can continue to livestream the Les Mills Original content we made available through YouTube until 31 August 2020, but you are not able to livestream with standard Les Mills programs. As with a live workout, these need to be delivered in conjunction with a licensed club.

I skipped Q2, can I get the covers to livestream Q1?

I skipped Q2 releases because my club was closed. We are launching Q1 releases when we reopen. Can I get the covers to livestream Q1?

Yes, we will have these available soon. If you have purchased the Q1 release, you will be able to download the cover music file from the Instructor Portal or Digital Kit Portal. We will let you know when this is available.

I haven’t been able to use my Q1 or Q2 releases because my club is still closed. What are my options?

I haven’t been able to use my Q1 or Q2 releases because my club is still closed. What are my options?

You can livestream through your club even if it is not open. The livestream must be through your club channels such as social media or a closed platform.

Can I continue to stream the Les Mills Originals/royalty free music on my own?

Can I continue to stream the Les Mills Originals/royalty free music on my own?

Yes, we understand that not all instructors are able to teach for a club at the moment, so you are still able to livestream the Les Mills Originals content that is available through YouTube.

These will be available for you to use while clubs are still closed, but we will not be creating any new content for this playlist.

If I am livestreaming on behalf of my club, do I need to be in the club or can I do it from home or another venue?

If I am livestreaming on behalf of my club, do I need to be in the club or can I do it from home or another venue?


You are able to livestream on your club’s platform from your house or another private venue if you are not able to access your club.

How do I update my preferences to show I'm available to teach?

  1. Log into your Instructor Portal
  2. Go to your 'Account Settings'
  3. Under 'Profile & Contact Information,' check the "I'm available to teach (your name may be shared with facilities in your area)" box

Will there be additional Les Mills Originals/royalty free music provided?

My club will not reopen for months and has furloughed all staff, will there be additional Les Mills Originals/royalty free music provided for instructors to continue to livestream on our own?

The Les Mills Originals/ royalty free music was a short-term solution to keep clubs and Instructors connected to their members during lockdown. Although these releases were good, they were put together quickly and are not the same premium quality as our standard release. Instructors can use this content while clubs are still closed, but our goal with providing a long-term livestreaming solution is bringing Instructors back to clubs to teach in some capacity.

Does my current certification allow me to livestream, or is there any additional education requirement?

Does my current certification allow me to livestream, or is there any additional education requirement?

Similar to teaching a live workout, you can livestream on behalf of a licensed club for programs you are actively certified as an Instructor. There is no additional education requirement.