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Contact your LES MILLS Virtual representative who can send you a new temporary password so you can set up your account.
Your Virtual username comes from an onboarding email you will receive from Les Mills. This email contains a temporary password as well as a username. When you log into the scheduler for the first time, input the temporary information. The last step of this process requires you to create your new password.
A username is unique to each account and cannot be changed.
For more information on changing your contact email address, please contact your Les Mills representative.
No. A new permanent password needs to be created during your Virtual Scheduler setup before the iPad app login. Follow the instructions in your 'Welcome to LES MILLS Virtual' email.
Your Access Code allows anyone (e.g. AV Partner/IT Support) to download all of your LES MILLS Virtual content without needing to fully set up the iPad. This means you do not need to give out your account details to external vendors.
Please contact your Les Mills representative who can generate a new code for downloading content without the need to log in to the app.
After you log in and set up the iPad app for the first time, your content will automatically start downloading. If you would like to restrict the content to download in off peak hours, simply unlock the iPad admin control, touch the padlock (top right of screen) and enter your PIN, navigate to the Manage Downloads screen and turn on ‘Schedule download’ (button turns green).
This is the original email your club used to set up the account. Your club manager should know this information.
From when you received your onboarding email, you have 30 days to log into the Virtual scheduler using the temporary login details within the email. If you need a new code, please contact your Les Mills representative.