DIGITALE UNTERSTÜTZUNG FÜR CLUBS UND INSTRUKTOREN

If you’re an existing Les Mills partner you can access Marketing Studio, Les Mills Connect and other exciting new digital platforms as they become available.

Simply follow the log-in steps, and if you have any issues get in touch with your Les Mills contact.

This one login gives you access to Marketing Studio, Les Mills Connect (if available in your region) and down the track, it will open up access to more exciting digital developments that are currently in the pipeline.

We want to give you a personalized experience and secure access, which is why you need your own unique login. Entering your existing shared Club Portal login will not work. You will have received an email to your individual email account inviting you to set up your account following a personal link. If you do not have access to that email, follow the steps above and reset a password for your personal individual email.

It’s easy, simply reach out to your Les Mills team.

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1. Open the App Store on your iPad
2. Click on the ‘Updates’ icon in the menu
3. All of your pending updates will be listed – click on the Virtual App icon to download the latest version

Please note:

• You need internet access to update the App
• The App cannot be open and playing when you update it, so make sure you run the update outside of any scheduled classes
• If you have more than one iPad, you’ll need to update each of them separately

The LES MILLS Virtual Scheduler lets you create a Group Fitness schedule using Les Mills programs, as well as personalized or custom gym programs.

Using a mix of virtual and live classes, you can schedule classes via your computer in a studio any time of the day or night.

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Firstly, schedule an On Demand slot via the Virtual scheduling tool on your computer. A minimum of 60 minutes is recommended.

Alternatively, toggle ‘Always On Demand’ within the App Device Settings to enable On Demand in any slot where a scheduled class does not take place. A member in your club can now scroll to the CLASSES screen on the Virtual iPad and select a class to play.

Within the CLASSES screen, members can filter by genre, intensity, duration.

It is also possible for members to select their desired language and subtitle options by clicking on the three dots to the bottom right of the App.

A play symbol appears in the center of the image for each class.

Once the member taps the play symbol, there will be a delay of one minute before the class starts to give them time to set up.

Once the class has commenced, the scrub bar provides options to pause the class.

Still, need some help? Watch a demo video of how to play an On Demand class from your iPad.

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No. This removes all downloaded Virtual content.

Contact the Virtual support team using our online form, or call one of our local support numbers first. A support representative will advise you on the best solution.

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1. Log into the Virtual scheduler tool via your desktop at https://uk.lesmillsvirtual.com/virtual/login with your Virtual username and password
2. Click on the Settings icon and select 'Manage Devices'
3. To the right you will see options to ‘REMOVE DEVICE’. Click on the option that corresponds to the device you would like to remove
4. Click the Green button: SAVE CHANGES to process the device unlinking
5. Once this has processed, it will take 5 minutes for the APP to become ready for connecting/pairing with your new iPad
6. Log in to the iPad App with your Virtual username and password and select your studio from the list and begin setup

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If you’re an current Les Mills certified Instructor you can access Les Mills Connect, the Instructor Portal, the Releases App and any future platforms as they become available in your region. Simply follow the log-in steps, and if you have any issues get in touch with your Les Mills contact.

This is the only login you need. By using central authentication we can easily give you access to all Les Mills tools and support – using just the one login. When you use this unique login you’ll always get a personalized experience that’s unique to your role.

In preparation for launching our new digital platforms, we are making changes to help you seamlessly navigate through the digital platforms. This will be the login screen you will see for all Les Mills digital products going forward, and will also be where you can reset your password if needed.

Yes, the login details that you currently use for the Instructor Portal and the Releases App will not change.