DIGITAL SUPPORT

Top trouble shooting tips to make your life easy

If you are an existing Les Mills Club Partner or Instructor you have exclusive access to a suite of digital tools designed to make your life easier.

I'm a Club partner

How to activate your account

1. Go to the platform you want to log-in to
2. Enter your email address and click ‘Next’ (use the same email you currently use for all Les Mills correspondence)
3. Click set password and wait for a login email to be sent (please note, this will only be sent if you’re an existing Les Mills partner)
4. Check your inbox, open the login email and set your password
5. You’ll now be logged in – and this login will give you automatic access to any new Les Mills platforms in the future.

I'm an instructor

How to activate your account

  1. Go to the platform you want to log-in to
  2. Use the same details you currently use to log into the Instructor Portal and Releases App
  3. You’ll now be logged in – this login will give you access to any new Les Mills platforms in the future.

If you’re a new Instructor, go here to create a new account. This login will give you access to any new Les Mills platforms in the future

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CLUB PARTNER KEY INFORMATION

Can I access these Les Mills platforms?

If you’re an existing Les Mills partner you can access Marketing Studio and all our other exciting new digital platforms as they become available. Simply follow the log-in steps, and if you have any issues fill out the content form below, or get in touch with your Les Mills contact.

If you’re a Les Mills Instructor your access to Marketing Studio will be available soon.

What platforms will I be logged-in to?

This one login gives you access to Marketing Studio, and down the track it will open up access to more exciting digital developments that are currently in the pipeline.

How does the login work across platforms?

By using central authentication, we can easily give you access to Les Mills tools and support including Marketing Studio and any future tools including Les Mills Connect and Learning Studio– using just the one login. When you use this unique login you’ll always get a personalized experience that’s unique to your role. If you are wanting to access the Club Portal please use your existing login credentials. This new login will not work for the Club Portal at the moment.

Why can’t I use my old Club Portal login?

We want to give you a personalized experience and secure access, which is why you need your own unique login. Entering your existing shared Club Portal login will not work. You will have received an email to your individual email account inviting you to set up your account following a personal link. If you do not have access to that email, follow the steps above and reset a password for your personal individual email. If you are still having trouble fill in the contact form below and the team will be in touch. If you are wanting to access the Club Portal please use your existing login credentials.

How can I give one of my team mates access?

It’s easy, simply let us know by filling in the below contact form, or reaching out to your Les Mills team.

I can’t reset my password.

Follow the steps above to reset your password. The link expires after three days. If you are seeing an invalid link message displayed, please fill in the contact form below and the team will be in touch.

INSTRUCTOR KEY INFORMATION

Can I access these Les Mills platforms?

If you’re an current Les Mills certified Instructor you can access Les Mills Connect, the Instructor Portal, the Releases App and any future platforms as they become available in your region. Simply follow the log-in steps, and if you have any issues fill out the content form below, or get in touch with your Les Mills contact.

How does the login work across different platforms?

This is the only login you need. By using central authentication we can easily give you access to all Les Mills tools and support – using just the one login. When you use this unique login you’ll always get a personalized experience that’s unique to your role.

Why does my Instructor Portal login page look different?

In preparation for launching our new digital platforms, we are making changes to help you seamlessly navigate through the digital platforms. This will be the login screen you will see for all Les Mills digital products going forward, and will also be where you can reset your password if needed.

I've forgotten my password, how can I reset it?

Go the login page of the platform you want to access (Les Mills Connect or the Instructor Portal). Enter your email address click continue. You will then see the ‘Reset password’ link, click on this and you will receive an email with instructions on how to reset your password.

Will my Instructor login work on the new digital products?

Yes, the login details that you currently use for the Instructor Portal and the Releases App will not change.

STILL HAVING TROUBLE LOGGING IN?

Fill out the form below and the team will be in touch to help get you back up and running.

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